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Project topics and materials on "Service"

• 1. THE EFFECT OF COMPUTERIZATION ON SERVICE DELIVERY

  » Abstract The study was about the effect of computerization on service delivery in Airtel Uganda. The study was carried out in Nakawa division, Kampala district. Both primary and secondary data was collected using the questionnaires and review of the existing literature respectively. A questionnaire was designed which covered the employers, employees and customers of Airtel Uganda. The study showed...Continue Reading »

  Item Type: Project Material |  50 pages |  7,528 engagements | 

• 2. FRAUD PREVENTION AND CONTROL IN NIGERIAN PUBLIC SERVICE: THE NEED FOR A DIMENSI...

  » ABSTRACT This article addresses some fundamental issues on fraud prevention and control and their implications on socio economic development of Nigeria using its public sector machinery. Using the records compiled from early study covering 637 reported fraud cases in Nigeria, which were committed between 1970 1990 in respect of three tiers of government selected from ten (10) states, the study emp...Continue Reading »

  Item Type: Project Material |  50 pages |  7,573 engagements | 

• 3. CONFLICT MANAGEMENT IN LOCAL GOVERNMENT SERVICES

  » CONFLICT MANAGEMENT IN LOCAL GOVERNMENT SERVICE CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY The term conflict specifically means breakdown of relationship between parties and this was corroborated by oxford English dictionary definition in which conflict was defined as a serious disagreement, on argument, a struggle, a fight. The history of mankind cannot be devoid of conflict from the pr...Continue Reading »

  Item Type: Project Material |  60 pages |  2,211 engagements | 

• 4. EVALUATION OF SERVICOM ON PUBLIC SERVICE DELIVERY IN THE FEDERAL RADIO CORPORATI...

  » ABSTRACT This study was carried out to examine  SERVICOM on public service delivery in the federal radio corporation of Nigeria as the case study. Specifically, the study examine whether ambiguity in role definition affects SERVICOM on service delivery in federal radio corporation of Nigeria, access whether political will affect SERVICOM on service devilry in federal radio corporation of Nigeria�...Continue Reading »

  Item Type: Project Material |  54 pages |  2,458 engagements |